Diffuser did not work?

1.Ensure use the adapter and cord that included in package.

2.Check if the indicator light is on when connected to the power.

3.Do not add water into mist port, add water by remove the upper cover.

4.Press the mist button to turn on.

Mist Weak or without Fragrance smell?

1. Ensure added the water below the Max Line.

2. Due to the different evaporation effects of different types of essential oils, if there is spray but no scent, please add a few more drops of essential oil.

Generally, it takes 3-5 minutes .

Mist dropping into the clear cover.

Turn the cover counterclockwise to remove the clear plastic part, and wipe off the water droplets with a dry paper towel.

refer to the product detail page video column.

Stopping working after few weeks?

1. Using other adapters or power cords may cause incompatibility.

2. After prolonged use, essential oils may clog the spray plate. Please wipe the spray plate with a cotton swab and cleaning agent.